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Support Center

Get help with Go Kitty - we're here to assist you!

Go Kitty Support Center

Welcome to the Go Kitty support center! We're here to help you have the best experience with our endless running adventure game.

🎮 Getting Started

How to Play

  1. Tap to Jump: Tap anywhere on the screen to make Kitty jump
  2. Avoid Obstacles: Navigate through various obstacles and challenges
  3. Collect Items: Gather coins, power-ups, and special items along the way
  4. Beat Your High Score: Challenge yourself to run further each time!

Game Controls

📱 Technical Support

System Requirements

Common Issues

Game Won't Start

  1. Check if your device meets the minimum requirements
  2. Restart your device
  3. Ensure you have enough storage space
  4. Update to the latest version of Go Kitty

Performance Issues

  1. Close other apps running in the background
  2. Lower graphics settings in the game menu
  3. Restart the game
  4. Check for device software updates

Lost Progress

  1. Make sure you're signed in to your account
  2. Check your internet connection
  3. Try refreshing the game data in settings
  4. Contact our support team if the issue persists

🏆 Gameplay Help

Power-ups Guide

Tips for High Scores

  1. Master the Timing: Learn obstacle patterns
  2. Use Power-ups Wisely: Save shields for difficult sections
  3. Collect Everything: Coins and items boost your score
  4. Stay Focused: The game gets faster as you progress

💰 In-App Purchases

What Can I Buy?

Refund Policy

If you're not satisfied with your purchase, you can request a refund within 48 hours through your device's app store.

🔧 Account & Data

Creating an Account

  1. Open Go Kitty
  2. Tap "Settings" → "Account"
  3. Choose sign-in method (Google, Apple, or Email)
  4. Follow the prompts to create your account

Data Backup

Your progress is automatically saved to the cloud when you're signed in. This ensures you won't lose your progress when switching devices.

🎯 Frequently Asked Questions

Is Go Kitty free to play?

Yes! Go Kitty is free to download and play. Optional in-app purchases are available for additional content.

Can I play offline?

Yes, you can play Go Kitty without an internet connection. However, some features like leaderboards and cloud saves require an internet connection.

How do I unlock new characters?

New characters can be unlocked by: - Reaching certain score milestones - Collecting special items during gameplay - Purchasing character packs

Why do I see ads?

Ads help us keep the game free for everyone. You can remove ads with the "Ad-Free" purchase option.

Can I sync progress between devices?

Yes! Sign in to your account on both devices to sync your progress automatically.

🐛 Report a Bug

Found a bug? Help us improve Go Kitty by reporting it!

What to Include:

  1. Device Information: Model and OS version
  2. Game Version: Check in Settings → About
  3. Description: What happened and when
  4. Steps to Reproduce: How can we recreate the issue?
  5. Screenshots: If applicable

Where to Report:

Email us at devdino.lsk@gmail.com with the subject line "Go Kitty Bug Report"

💡 Feature Requests

Have an idea for Go Kitty? We'd love to hear it! Send your suggestions to devdino.lsk@gmail.com with the subject line "Go Kitty Feature Request"


📞 Contact Information

Email: devdino.lsk@gmail.com
Response Time: Within 24 hours
Languages: English, Korean

Thank you for playing Go Kitty! 🐱✨

Still Need Help?

Can't find what you're looking for? Contact our support team!